{"id":3658,"date":"2023-09-06T07:36:53","date_gmt":"2023-09-06T07:36:53","guid":{"rendered":"https:\/\/chasioti.gr\/?page_id=3658"},"modified":"2026-01-08T18:52:14","modified_gmt":"2026-01-08T16:52:14","slug":"faq","status":"publish","type":"page","link":"https:\/\/chasi.alexandros.aboutdev.gr\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

Orders<\/h2>\n

\t\t\t\t\t\t\t\t\t\t\t\tHow can I pay my order?<\/a><\/p>\n

You have the following alternative payment methods:<\/em><\/p>\n

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  1. By charging your credit or debit card. The charge of your credit or debit card is made on the day of the start of the shipping process of the products. In www.chasioti.gr has taken all necessary measures for the security of your transactions through your credit card.<\/em><\/li>\n
  2. Via PayPal. The service is charged with an additional cost of \u20ac2.00.<\/em><\/li>\n
  3. By bank deposit to the following bank accounts (CHASIOTI NUTS S.A.):<\/em><\/li>\n<\/ol>\n

    ALPHA BANK<\/em><\/p>\n

    GR5101401570157002320003529<\/em><\/p>\n

    PIRAEUS BANK<\/em><\/p>\n

    GR0901721210005121082490477<\/em><\/p>\n

    NATIONAL BANK OF GREECE<\/em><\/p>\n

    GR5201107250000072500264683<\/em><\/p>\n

    EUROBANK<\/em><\/p>\n

    GR1902602790000620201091252<\/em><\/p>\n

    Also, in www.chasioti.gr<\/a> you can choose whether your payment will be made with a retail receipt or with an invoice. Invoice is issued to companies and freelancers if they fill in the following details when ordering: company name, VAT Number (AFM), and profession for freelancers.<\/p>\n

    \t\t\t\t\t\t\t\t\t\t\t\tIs there a minimum order?<\/a><\/p>\n

    Yes, the cost of your order must transcend 20.00 euros.<\/p>\n

    \t\t\t\t\t\t\t\t\t\t\t\tCan I also give my order on the phone?<\/a><\/p>\n

    Yes of course, you can call at 2108020488 and we will take a record of your order.<\/p>\n

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    \t\t\t\t\t\t\t\t\t\t\t\tCan I get my order from the store?<\/a><\/p>\n

    Sure. There is the possibility of take away, you only have to select the choice in the check out process.Have in mind that in this case only Card, Paypal or Bank deposit payment methods are available.<\/em><\/p>\n

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    \t\t\t\t\t\t\t\t\t\t\t\tI\u2019ve just understood that I\u2019ve made a mistake in my order. What am I going to do?<\/a><\/p>\n

    You can call 2108020488 or 2108056925 immediately and we will correct the error together if the order has not already been shipped.<\/p>\n

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    \t\t\t\t\t\t\t\t\t\t\t\tCan I order online and ask for an invoice?<\/a><\/p>\n

    Yes, you can have an invoice if you fill the relevant fields. Invoice is issued to companies and freelancers if they fill in the following details when ordering: Company name, VAT Number (AFM), and profession for freelancers.<\/p>\n

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    \t\t\t\t\t\t\t\t\t\t\t\tHave I received my ordered products, but they are not well-delivered?<\/a><\/p>\n

    If for any reason you are not satisfied with the package (problem in the shipping process) or the content (problem with any of our products), please feel free to contact us directly at 21408020488 to evaluate the problem and find a way to resolve it.<\/p>\n

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    Shipping and deliveries
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    \t\t\t\t\t\t\t\t\t\t\t\tWith which way and in what time will I receive my order?<\/a><\/p>\n

    The cooperating courier company is ACS Courier.<\/p>\n

    Orders that are registered until 12: 30 noon on Monday through Thursday are sent on the same day. Orders registered after 12: 30 noon are sent the next weekday. On Friday no orders are sent to ensure the quality of the products purchased.<\/p>\n

    The products are delivered within Attica after 1 working day and in the rest of Greece within 3 working days. In some remote destinations, delivery may reach 5 days.<\/p>\n

    Times are indicative.<\/p>\n

    \t\t\t\t\t\t\t\t\t\t\t\tHow much is the cost of the shipping of the products?<\/a><\/p>\n

    Shipping cost is calculated per order based on the weight of the order and the shipping destination as below:<\/p>\n